KESR-ABC

If a person gains the impression that a child or adult needs support, they can contact the KESB. This is the case, for example, if the child is neglected or the person concerned appears increasingly neglected. If the KESB receives a report, proceedings are initiated. The authority is required by law to investigate this report and make appropriate enquiries. The reporting rights and reporting obligations were enacted so that the authority becomes aware of such situations and can support those affected. The KESB informs the persons who inform it of situations that the report has been received, but not about the next steps.
KESCHA always recommends first seeking dialogue with the person concerned and then making a report if necessary. Those affected can consult the files and find out who made the report.

The KESB can commission an expert opinion if it is unable to fully clarify certain issues. It then commissions experts to assess, for example, the state of weakness of the person concerned or whether the welfare of the child is at risk. These experts are usually psychologists or psychiatrists with the relevant additional training. They must answer specific questions and draw up a corresponding report with recommendations, which the authority takes into account when making a decision. However, if financial matters are involved, the authority can consult experts who specialise in property and asset valuations, for example.
In turn, those affected can comment on the choice of expert in advance, ask supplementary questions and read the report.